HomeSafe Alliance

Update
HomeSafe Alliance received on June 18, 2025, a notice from the U.S. Department of Defense’s Transportation Command (TRANSCOM) terminating the Global Household Goods Contract, which HomeSafe won in 2021 to transform the military move system for the benefit of service members and their families.
Though HomeSafe will be ceasing operations, it will first complete all moves currently in progress for service members and their families.

Customer Care Resources
HomeSafe’s Customer Care Team is available 24/7 to answer questions and resolve concerns through email, phone, text, or live chat.
HomeSafe Customer Care Phone Number: (904) 567-6033
