Make your move with HomeSafe Alliance
Established to be the exclusive move management service provider for today’s military personnel, DoD civilians, and their families.
HomeSafe modernizes and digitizes military moves
HomeSafe Alliance has made substantial progress as it transforms the military move system to benefit military members and their families.
Read our newest press release below, outlining the improvements we've made during the developmental phase of the Global Household Goods program.
Delivering exceptional move experiences
HomeSafe offers an elevated, modern moving experience through innovative technology, 24/7 customer care, and a network of highly qualified movers. Military members who have moved with HomeSafe praise our team and our partners for our communication, professionalism, efficiency, and more.
- "This experience was a 12 out of 10." - 2/14/25, Navy Sailor
- "Couldn’t have asked for a better crew and the experience was amazing." - 2/7/25, Marine
- "Well-oiled machine." - 1/31/25, Army Soldier
Transforming the industry with technology
Our state-of-the-art software and program management expertise streamline relocations.
HomeSafe Connect
Our 24/7 web-based, smartphone-accessible platform helps plan, prepare, manage, and monitor your shipment from door to door.
Quality Scorecard
Carrier Quality Index scores — based on government customer surveys, timeliness, and claims data — incentivize reliable service providers and ensure the best quality movers receive more business.
Network Capacity Optimization
Our innovative LOADai moving network optimization tool improves transportation throughput capacity, increasing overall efficiency.
Offering top-notch customer care
Once a service member is assigned to move with HomeSafe, they will receive a welcome letter from their assigned expert move counselor who will serve as their single point of contact throughout their move. They can communicate with their move counselor via their channel of choice: phone, email, text, or live chat in our HomeSafe Connect platform. HomeSafe’s Customer Care Team is available to them 24/7 to answer questions and resolve concerns.
HomeSafe Customer Care Phone Number: (904) 567-6033
Supporting small businesses
Local movers and other small businesses are the backbone of the moving industry. HomeSafe Alliance coordinates the activities of service providers around the world, and we’re committed to supporting local businesses.
- High-quality performance will be rewarded with more work.
- Meeting our small business goal exceeds government requirements.
- Regional advocates are available to assist small businesses with joining the HomeSafe Alliance network.
Here's a look at our first moves!
